A single pellet on a shelf does not say much. A pattern does. Size, location, sound and damage together usually point to mouse or rat, and the difference matters for the plan. This guide gives you the clues and the reasons they count.
Droppings.
Mouse droppings are small and pointed, roughly like grains of rice or smaller. Rat droppings are larger and blunter. Fresh ones are dark and soft, old ones are gray and crumbly. Where they appear also helps. Mice leave them in drawers, cabinets and along baseboards. Rats leave them near runways, attics and burrows.
Sounds and timing.
| Clue. | Mouse. | Rat. |
|---|---|---|
| Sound. | Light scratching, scurrying. | Heavier thumping, dragging. |
| Location. | Walls, cabinets, behind appliances. | Attics, rooflines, crawl spaces. |
| Timing. | Night, sometimes early evening. | Dusk and dawn, night. |
| Entry size. | About a pencil width. | About half an inch. |
Gnawing and damage.
Mouse tooth marks are small and fine, and rat marks are larger and rougher. Both chew soft materials, wiring and food packaging. Rats can chew through wood and some metal sheeting more easily. Fresh gnawing looks pale, old gnawing darkens.
Outdoor signs.
- Burrows roughly two inches across by foundations or sheds suggest rats.
- Smooth runways through grass or along fences suggest rats.
- Seed hulls under feeders can feed both.
- Tracks in dust or soft soil near walls help confirm activity.
A burrow in a yard is a strong rat sign. Photograph it and call before filling it.
How the species alters the plan.
Mice fit through tiny gaps and take to traps fast. Rats shy from new objects and need tougher sealing materials, so the work often takes several visits. The pages on mouse control and rat control spell out the differences. If you cannot tell which you have, an inspection names the animal.
When to call.
Phone as soon as you find fresh droppings or gnawing, or hear sounds that recur. Tell us what, where and when. Keep the broom off dry droppings, and keep children and pets clear of the spot.
A quick home test.
Go through the house with a flashlight and a notebook. Look under sinks, behind the stove and fridge, along garage walls and around the attic hatch. Record the size and color of droppings, any gnaw marks and where each turned up. Wear gloves for any waste.
Then go outside. Look along the foundation, around sheds and under decks for burrows or smooth runways. A few photos and a rough sketch of where you found things give the dispatcher a head start.
A scratch at 2 a.m. can be reported at 2 a.m., because the line is picked up around the clock.
Ring (888) 686-4821When it is neither.
Not every sound or mark is a mouse or a rat. Squirrels, bats, birds, chipmunks and loose building parts can all mimic them. If the signs do not match the lists above, say so on the call, and the walk-through will sort it out. Closing the wrong gap for the wrong animal wastes time, and a proper identification avoids that.
What to do while you work it out.
Keep food sealed, pick up pet bowls overnight and take out trash. Do not set poison. If you want to set a trap yourself, keep it away from children and pets and check it often. A visit still helps, because trapping without sealing only removes some of the animals.
Write down the date you first noticed signs, and note whether they are growing. That timeline tells the technician how fast to move, and it helps explain what you found if you need to talk to a landlord or neighbor.
Before you sweep, spray or bag: pause
Pitched at householders, the list below keeps contaminated dust out of the air while you wait for an appointment.
- Leave brushes, vacuums and leaf blowers out of it, because moving dry waste around is how the dust escapes.
- Do not enter a sealed outbuilding cold. Ventilate it, then give it around thirty minutes.
- Disposable gloves and reusable rubber ones both work. Wash the gloves, then yourself.
- Nobody should touch droppings until they are completely wet and have rested about five minutes.
- Tie the bag shut and keep your skin off the animal.
- Flu-like illness or breathlessness after exposure is a job for a doctor. Mention the cleanup, and leave health judgments to them.
Public guidelines this page relies on
The agency pages hold far more detail than a short guide, so lean on them if anything differs.
- CDC: cleaning up after rodents: The ventilate, disinfect and bag sequence that this guide's cleanup tips follow.
- CDC: hantavirus prevention: How a household keeps contact low: close gaps, put food away, take away nest sites.